Ability: Problem Sensitivity
Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
Level Scales
(3)
| Level | Description |
|---|---|
| 2 | Recognize that an unplugged lamp won't work |
| 4 | Notice from a subtle difference in a client's mood that something is bothering them |
| 6 | Recognize an illness at an early stage of a disease when there are only a few symptoms |
Work Activities
(24)
- Monitoring Processes, Materials, or Surroundings
- Identifying Objects, Actions, and Events
- Inspecting Equipment, Structures, or Materials
- Evaluating Information to Determine Compliance with Standards
- Making Decisions and Solving Problems
- Developing Objectives and Strategies
- Scheduling Work and Activities
- Organizing, Planning, and Prioritizing Work
- Operating Vehicles, Mechanized Devices, or Equipment
- Repairing and Maintaining Mechanical Equipment
- Repairing and Maintaining Electronic Equipment
- Establishing and Maintaining Interpersonal Relationships
- Assisting and Caring for Others
- Selling or Influencing Others
- Resolving Conflicts and Negotiating with Others
- Performing for or Working Directly with the Public
- Coordinating the Work and Activities of Others
- Developing and Building Teams
- Training and Teaching Others
- Guiding, Directing, and Motivating Subordinates
- Coaching and Developing Others
- Providing Consultation and Advice to Others
- Staffing Organizational Units
- Monitoring and Controlling Resources
Work Context
(14)
- Face-to-Face Discussions with Individuals and Within Teams
- Work With or Contribute to a Work Group or Team
- Deal With External Customers or the Public in General
- Coordinate or Lead Others in Accomplishing Work Activities
- Health and Safety of Other Workers
- Work Outcomes and Results of Other Workers
- Conflict Situations
- Dealing With Unpleasant, Angry, or Discourteous People
- Dealing with Violent or Physically Aggressive People
- Consequence of Error
- Impact of Decisions on Co-workers or Company Results
- Freedom to Make Decisions
- Determine Tasks, Priorities and Goals
- Level of Competition