Occupation

Administrative Services Managers

Human Advantage 77%

Significant human skills needed

AI Automation Risk Low Risk
2.5 / 10

This occupation requires complex human judgment, social interaction, and creative problem-solving that are difficult to automate.

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.

Also Known As: Administration Director, Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrative Services Manager, Administrator, Business Administrator +9 more

Video

Core Tasks

  1. Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  2. Set goals and deadlines for the department.
  3. Acquire, distribute and store supplies.
  4. Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  5. Conduct classes to teach procedures to staff.

Supplemental Tasks (3)

  1. Plan, administer, and control budgets for contracts, equipment, and supplies.
  2. Hire and terminate clerical and administrative personnel.
  3. Direct or coordinate the supportive services department of a business, agency, or organization.

Education & Training

Job Zone 3 Job Zone Three: Medium Preparation Needed
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
On-the-Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Education Level Distribution

Percentage of workers in this occupation with each education level.

High School Diploma - or the equivalent (for example, GED)
34%
Bachelor's Degree
24%
Some College Courses
13%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
13%
Associate's Degree (or other 2-year degree)
12%
Master's Degree
4%
Post-Master's Certificate - awarded for completion of an organized program of study; designed for people who have completed a Master's degree but do not meet the requirements of academic degrees at the doctoral level.
0%
Doctoral Degree
0%

Technology & Tools

Hot Technologies

  • Adobe Acrobat
  • Atlassian JIRA
  • Autodesk AutoCAD
  • Google Docs
  • IBM SPSS Statistics
  • Intuit QuickBooks
  • Microsoft Access
  • Microsoft Dynamics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Visio
  • Microsoft Word
  • Oracle PeopleSoft
  • Oracle Primavera Enterprise Project Portfolio Management
  • R
  • SAP software
  • SAS
  • Teradata Database
  • Yardi software

Software (56)

  • ADP Enterprise HR
  • ADP Workforce Now
  • Adobe PageMaker
  • Blackbaud The Raiser's Edge
  • Database software
  • Delphi Technology
  • Email software
  • FileMaker Pro
  • Fund accounting software
  • Google Drive
  • GroupMe
  • Human resource management software HRMS
  • IBM Notes
  • IBM Power Systems software
  • LexisNexis
  • LinkedIn
  • Medical procedure coding software
  • MicroFocus GroupWise
  • Microsoft Dynamics GP
  • Microsoft Internet Explorer
  • Microsoft Publisher
  • Microsoft Windows XP
  • Minitab
  • Oracle Hyperion
  • Oracle PeopleSoft Financials
  • PracticeWorks Systems Kodak WINOMS CS
  • SAP Business Objects
  • SAP BusinessObjects Crystal Reports
  • Sage 300 Construction and Real Estate
  • Sage 50 Accounting
  • Sage MAS 200 ERP
  • Supervisory control and data acquisition SCADA software
  • Web browser software

Tools & Equipment (12)

  • 10-key calculators
  • Desktop computers
  • Laptop computers
  • Laser facsimile machines
  • Mobile phones
  • Multi-line telephone systems
  • Notebook computers
  • Personal computers
  • Personal digital assistants PDA
  • Photocopying equipment
  • Scanners
  • Tablet computers

Where This Career Leads

Career progression organized by specialty track and experience level.

Leadership & Operations Advanced Manufacturing

Zone 3
Administrative Services Managers You are here

Entrepreneurship & Small Business Construction

Zone 3
Administrative Services Managers You are here

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Real Talk

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