Occupation

Computer, Automated Teller, and Office Machine Repairers

Human Advantage 62%

Significant human skills needed

AI Automation Risk Moderate Risk
3.7 / 10

Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Also Known As: ATM Servicer (Automated Teller Machine Servicer), ATM Technician (Automated Teller Machine Technician), Accounting Machine Mechanic, Adding Machine Mechanic, Assembly Technician, Bookkeeping Machine Mechanic, Break/Fix Tech (Break/Fix Technician), Business Machine Mechanic +72 more

Video

Core Tasks

  1. Reassemble machines after making repairs or replacing parts.
  2. Converse with customers to determine details of equipment problems.
  3. Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  4. Advise customers concerning equipment operation, maintenance, or programming.
  5. Align, adjust, or calibrate equipment according to specifications.
  6. Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  7. Travel to customers' stores or offices to service machines or to provide emergency repair service.
  8. Maintain parts inventories and order any additional parts needed for repairs.
  9. Operate machines to test functioning of parts or mechanisms.
  10. Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  11. Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  12. Maintain records of equipment maintenance work or repairs.
  13. Test new systems to ensure that they are in working order.
  14. Complete repair bills, shop records, time cards, or expense reports.
  15. Install and configure new equipment, including operating software or peripheral equipment.
  16. Analyze equipment performance records to assess equipment functioning.
  17. Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
  18. Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  19. Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  20. Assemble machines according to specifications, using hand or power tools and measuring devices.
  21. Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  22. Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
  23. Fill machines with toners, inks, or other duplicating fluids.
  24. Train new repairers.

Supplemental Tasks (1)

  1. Calibrate testing instruments.

Education & Training

Job Zone 3 Job Zone Three: Medium Preparation Needed
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
On-the-Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Education Level Distribution

Percentage of workers in this occupation with each education level.

Associate's Degree (or other 2-year degree)
33%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
31%
High School Diploma - or the equivalent (for example, GED)
28%
Some College Courses
7%
Bachelor's Degree
0%

Technology & Tools

Hot Technologies

  • Adobe Acrobat
  • Extensible markup language XML
  • Hypertext markup language HTML
  • JavaScript
  • Linux
  • Microsoft Access
  • Microsoft Active Directory
  • Microsoft Active Server Pages ASP
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
  • ServiceNow
  • Structured query language SQL
  • UNIX

Software (45)

  • Call tracking software
  • Cisco Systems VPN Client
  • Database software
  • Debugging software
  • Email software
  • Extensible stylesheet language XSL
  • IBM Notes
  • IBM WebSphere
  • Inventory control system software
  • Macromedia Cold Fusion
  • McNeel Rhinoceros 3D
  • Microsoft Exchange
  • Microsoft Hyperterminal
  • Microsoft Internet Explorer
  • Microsoft Office Live Meeting
  • Microsoft Visual Basic.NET
  • Microsoft operating system
  • Norton AntiVirus
  • Operating system software
  • Personal computer diagnostic software
  • Scheduling software
  • Spreadsheet software
  • Symantec Altiris Deployment Solution
  • Symantec Norton Utilities
  • Terminal emulation software
  • Virus detection software
  • Web browser software
  • Word processing software

Tools & Equipment (29)

  • Adjustable widemouth pliers
  • Air compressors
  • Armored cars
  • Asynchronous transfer mode ATM analyzers
  • Bit error rate testers BERT
  • Cable verifiers
  • Combination wrenches
  • Computer servers
  • Desktop computers
  • Digital multimeters
  • Digital ohmmeters
  • Digital oscilloscopes
  • Drill presses
  • Field replaceable units FRU
  • Flathead screwdrivers
  • Mini vacuums
  • Notebook computers
  • Nut drivers
  • Portable signal generators
  • Power drills
  • Powerline monitors
  • Protocol analyzers
  • Soldering irons
  • Synchronous optical network SONET analyzers
  • T-Birds
  • Telecommunication analyzers
  • Test pattern generators
  • Voltmeters
  • Wire strippers

Where This Career Leads

Career progression organized by specialty track and experience level.

Industrial Machinery Advanced Manufacturing

Zone 3
Computer, Automated Teller, and Office Machine Repairers You are here

Retail & Customer Experience Advanced Manufacturing

Zone 2
Zone 3
Computer, Automated Teller, and Office Machine Repairers You are here

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