Counter and Rental Clerks
Human Advantage 71%
Significant human skills needed
AI Automation Risk Moderate Risk
3.5 / 10
Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Also Known As: Airplane Charter Clerk, Apartment Rental Clerk, Apparel Rental Clerk, Auto Rental Clerk, Automobile Rental Clerk, Automotive Customer Service Advisor (Auto Customer Service Advisor), Baby Stroller Rental Clerk, Bicycle Rental Clerk +72 more
Core Tasks
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
- Answer telephones to provide information and receive orders.
- Inspect and adjust rental items to meet needs of customer.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Rent items, arrange for provision of services to customers, and accept returns.
- Keep records of transactions and of the number of customers entering an establishment.
- Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.
- Reserve items for requested times and keep records of items rented.
- Prepare merchandise for display or for purchase or rental.
- Recommend and provide advice on a wide variety of products and services.
Supplemental Tasks (1)
- Allocate equipment to participants in sporting events or recreational activities.
Education & Training
Job Zone 2 Job Zone Two: Some Preparation Needed
Education: These occupations usually require a high school diploma.
Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
On-the-Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Education Level Distribution
Percentage of workers in this occupation with each education level.
Technology & Tools
Hot Technologies
Software (10)
Tools & Equipment (16)
Where This Career Leads
Career progression organized by specialty track and experience level.
Travel & Leisure Arts, Entertainment, & Design
Zone 1
Amusement and Recreation Attendants 78% match
Zone 2
Counter and Rental Clerks You are here
Zone 4
Museum Technicians and Conservators 78% match
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