Occupation: Fast Food and Counter Workers

Fast Food and Counter Workers

Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

35-3023.00 | 27 tasks | 10 job titles
Reported Job Titles (10)
  • Cafe Server
  • Cafeteria Server
  • Concession Cashier
  • Deli Worker (Delicatessen Worker)
  • Food Server
  • Food Service Aide
  • Food Service Assistant
  • Food Service Worker
  • School Cafeteria Cook
  • Snack Bar Attendant
Core Tasks (20)
  • Communicate with customers regarding orders, comments, and complaints.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Accept payment from customers, and make change as necessary.
  • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
  • Clean and organize eating, service, and kitchen areas.
  • Monitor and order supplies or food items, and restock as necessary to maintain inventory.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Collect and return dirty dishes to the kitchen for washing.
  • Wash dishes, glassware, and silverware after meals.
  • Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Notify kitchen personnel of shortages or special orders.
  • Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in take-out bags.
  • Replenish foods at serving stations.
  • Perform personnel activities, such as supervising and training employees.
Supplemental Tasks (7)
  • Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Distribute food to servers.
  • Set up dining areas for meals, and clear them following meals.
  • Add relishes and garnishes to food orders, according to instructions.
  • Deliver orders to kitchens, and pick up and serve food when it is ready.
  • Arrange tables and decorations according to instructions.
  • Plan, prepare, and deliver meals to individuals with special dietary needs.