Occupation

Gambling Cage Workers

Human Advantage 72%

Significant human skills needed

AI Automation Risk Moderate Risk
4.4 / 10

Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.

In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.

Also Known As: Cage Cashier, Cage and Players Club Rep (Cage and Players Club Representative), Casino Cage Cashier, Casino Cashier, Casino Gaming Worker, Casino Services Rep (Casino Services Representative), Casino Worker, Dual Rate Banker +8 more

Video

Core Tasks

  1. Maintain confidentiality of customers' transactions.
  2. Follow all gaming regulations.
  3. Maintain cage security.
  4. Cash checks and process credit card advances for patrons.
  5. Supply currency, coins, chips, or gaming checks to other departments as needed.
  6. Convert gaming checks, coupons, tokens, or coins to currency for gaming patrons.
  7. Count funds and reconcile daily summaries of transactions to balance books.
  8. Verify accuracy of reports, such as authorization forms, transaction reconciliations, or exchange summary reports.
  9. Determine cash requirements for windows and order all necessary currency, coins, or chips.
  10. Perform removal and rotation of cash, coin, or chip inventories as necessary.
  11. Provide assistance in the training and orientation of new cashiers.
  12. Provide customers with information about casino operations.

Supplemental Tasks (5)

  1. Prepare bank deposits, balancing assigned funds as necessary.
  2. Prepare reports, including assignment of company funds or recording of department revenues.
  3. Record casino exchange transactions, using cash registers.
  4. Establish new computer accounts.
  5. Sell gambling chips, tokens, or tickets to patrons or to other workers for resale to patrons.

Education & Training

Job Zone 2 Job Zone Two: Some Preparation Needed
Education: These occupations usually require a high school diploma.
Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
On-the-Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education Level Distribution

Percentage of workers in this occupation with each education level.

High School Diploma - or the equivalent (for example, GED)
85%
Some College Courses
14%
Associate's Degree (or other 2-year degree)
1%

Technology & Tools

Hot Technologies

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Software (7)

  • Corel WordPerfect Office Suite
  • Spreadsheet software

Tools & Equipment (11)

  • 10-key calculators
  • Automatic coin sorters
  • Automatic coin wrappers
  • Cash advance terminals
  • Cash registers
  • Coin sorting setups
  • Credit card processing machines
  • Currency scanners
  • Desktop computers
  • Personal computers
  • Security alarm systems

Where This Career Leads

Career progression organized by specialty track and experience level.

Travel & Leisure Arts, Entertainment, & Design

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