Occupation

Gambling Surveillance Officers and Gambling Investigators

Human Advantage 70%

Significant human skills needed

AI Automation Risk Low Risk
2.9 / 10

This occupation requires complex human judgment, social interaction, and creative problem-solving that are difficult to automate.

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

Also Known As: Casino Enforcement Agent, Casino Investigator, Casino Surveillance Officer, Dual Rate Surveillance Officer, Entertainment And Recreation Industry Surveillance Operator, Gambling Monitor, Gambling Surveillance Observer, Gambling Surveillance Officer +18 more

Video

Core Tasks

  1. Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
  2. Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
  3. Report all violations and suspicious behaviors to supervisors, verbally or in writing.
  4. Develop and maintain log of surveillance observations.
  5. Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.
  6. Review video surveillance footage.
  7. Act as oversight or security agents for management or customers.
  8. Supervise or train surveillance observers.

Education & Training

Job Zone 2 Job Zone Two: Some Preparation Needed
Education: These occupations usually require a high school diploma.
Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
On-the-Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education Level Distribution

Percentage of workers in this occupation with each education level.

High School Diploma - or the equivalent (for example, GED)
84%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
6%
Associate's Degree (or other 2-year degree)
5%
Some College Courses
3%
Less than a High School Diploma
2%

Technology & Tools

Hot Technologies

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Software (8)

  • FileMaker Pro
  • Microsoft Paint
  • iView Systems

Tools & Equipment (18)

  • Closed circuit television CCTV surveillance systems
  • Computer laser printers
  • Digital still cameras
  • Digital video recording equipment
  • Electric transportation carts
  • Handheld metal detectors
  • Laptop computers
  • Law enforcement handguns
  • Metal handcuffs
  • Mobile radios
  • Multi-line telephone systems
  • Personal computers
  • Remotely controlled cameras
  • Security alarm systems
  • Slot machines
  • Surveillance cameras
  • Tablet computers
  • Video cassette recording equipment

Where This Career Leads

Career progression organized by specialty track and experience level.

Public Safety Financial Services

Zone 2
Gambling Surveillance Officers and Gambling Investigators You are here
Zone 3
Private Detectives and Investigators 95% match
Zone 4
Compliance Officers 81% match

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Real Talk

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