Insurance Appraisers, Auto Damage
Significant human skills needed
Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.
Appraise automobile or other vehicle damage to determine repair costs for insurance claim settlement. Prepare insurance forms to indicate repair cost or cost estimates and recommendations. May seek agreement with automotive repair shop on repair costs.
Core Tasks
- Evaluate practicality of repair as opposed to payment of market value of vehicle before accident.
- Review repair cost estimates with automobile repair shop to secure agreement on cost of repairs.
- Examine damaged vehicle to determine extent of structural, body, mechanical, electrical, or interior damage.
- Prepare insurance forms to indicate repair cost estimates and recommendations.
- Estimate parts and labor to repair damage, using standard automotive labor and parts cost manuals and knowledge of automotive repair.
- Determine salvage value on total-loss vehicle.
- Arrange to have damage appraised by another appraiser to resolve disagreement with shop on repair cost.
Emerging Tasks
New and evolving responsibilities for this role:
- Contact vendors to locate replacement parts for vehicles.
- Discuss insurance claims with customers or damage claimants.
- Review repair cost estimates and negotiate with automobile repair shops to secure agreement on cost of repairs.
Education & Training
Education Level Distribution
Percentage of workers in this occupation with each education level.
Technology & Tools
Hot Technologies
Software (21)
Tools & Equipment (11)
Where This Career Leads
Career progression organized by specialty track and experience level.
Insurance Advanced Manufacturing
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