Occupation: Interviewers, Except Eligibility and Loan

Interviewers, Except Eligibility and Loan

Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.

43-4111.00 | 16 tasks | 10 job titles

Reported Job Titles

(10)
  • Admissions Clerk
  • Admissions Representative
  • Admitting Representative
  • Data Collection Assistant
  • Interviewer
  • Market Research Interviewer
  • Registration Clerk
  • Research Interviewer
  • Survey Interviewer
  • Telephone Interviewer

Core Tasks

(12)
  • Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
  • Identify and report problems in obtaining valid data.
  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
  • Review data obtained from interview for completeness and accuracy.
  • Compile, record, and code results or data from interview or survey, using computer or specified form.
  • Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
  • Assist individuals in filling out applications or questionnaires.
  • Identify and resolve inconsistencies in interviewees' responses by means of appropriate questioning or explanation.
  • Supervise or train other staff members.
  • Prepare reports to provide answers in response to specific problems.
  • Meet with supervisor daily to submit completed assignments and discuss progress.

Supplemental Tasks

(4)
  • Locate and list addresses and households.
  • Contact individuals to be interviewed at home, place of business, or field location, by telephone, mail, or in person.
  • Collect and analyze data, such as studying old records, tallying the number of outpatients entering each day or week, or participating in federal, state, or local population surveys as a Census Enumerator.
  • Explain survey objectives and procedures to interviewees and interpret survey questions to help interviewees' comprehension.