Occupation

Loan Officers

Human Advantage 71%

Significant human skills needed

AI Automation Risk Moderate Risk
3.1 / 10

Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.

Evaluate, authorize, or recommend approval of commercial, real estate, or credit loans. Advise borrowers on financial status and payment methods. Includes mortgage loan officers and agents, collection analysts, loan servicing officers, loan underwriters, and payday loan officers.

Also Known As: Agricultural Loan Officer, Bank Officer, Bank Representative, Banking Services Officer, Branch Banker, Branch Lending Officer, Business Banker, Business Banking Officer +63 more

Video

Core Tasks

  1. Meet with applicants to obtain information for loan applications and to answer questions about the process.
  2. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
  3. Approve loans within specified limits, and refer loan applications outside those limits to management for approval.
  4. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
  5. Submit applications to credit analysts for verification and recommendation.
  6. Review loan agreements to ensure that they are complete and accurate according to policy.
  7. Review and update credit and loan files.
  8. Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
  9. Work with clients to identify their financial goals and to find ways of reaching those goals.
  10. Handle customer complaints and take appropriate action to resolve them.
  11. Stay abreast of new types of loans and other financial services and products to better meet customers' needs.
  12. Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
  13. Analyze potential loan markets and develop referral networks to locate prospects for loans.
  14. Compute payment schedules.

Supplemental Tasks (3)

  1. Supervise loan personnel.
  2. Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.
  3. Set credit policies, credit lines, procedures and standards in conjunction with senior managers.

Education & Training

Job Zone 4 Job Zone Four: Considerable Preparation Needed
Education: Most of these occupations require a four-year bachelor's degree, but some do not.
Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
On-the-Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education Level Distribution

Percentage of workers in this occupation with each education level.

Bachelor's Degree
69%
Some College Courses
13%
Associate's Degree (or other 2-year degree)
11%
High School Diploma - or the equivalent (for example, GED)
6%
Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.
1%

Technology & Tools

Hot Technologies

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Software (88)

  • 1003 Uniform Residential Loan Application
  • Amortization loan software
  • Bankers Systems Rembrandt Lending System
  • Bottom Line LoanMaster Loan Servicing
  • CGI-AMS BureauLink Enterprise
  • CGI-AMS CACS Enterprise
  • CGI-AMS Strata
  • California Infinite LPS
  • Calyx Point
  • Click1003 Online Mortgage Application
  • Common business oriented language COBOL
  • Credit and risk analysis software
  • Credit fraud detection software
  • Credit underwriting software
  • Customer information control system CICS
  • Datatel Colleague
  • Delphi Discovery
  • Dun and Bradstreet Global DecisionMaker
  • Dynamic Loanledger
  • EDExpress
  • ELM Resources ELM
  • EMT Applications CounselorMax
  • Ellie Mae Contour
  • Ellie Mae Genesis
  • Equifax Advanced Decisioning
  • Equifax Application Engine
  • Equifax InterConnect
  • Experian Credinomics
  • Experian Detect
  • Experian FraudShield
  • Experian Quest
  • Experian Retention Triggers
  • Experian Strategy Management
  • Experian Transact SM
  • FAS Loan Service Plus
  • Fair Isaac Application Risk Model Software
  • Fair Isaac Capstone Decision Manager
  • Fair Isaac Falcon ID
  • Fannie Mae Desktop Underwriter
  • FileMaker Pro
  • Financial Industry Computer Systems Loan Accountant
  • Financial Industry Computer Systems Loan Originator
  • Financial Industry Computer Systems Loan Producer
  • Financial aid management system FAM
  • Freddie Mac Loan Prospector
  • Harland Financial Solutions DecisionPro
  • Harland Interlinq MortgageWare
  • IA Systems StreamLend
  • IBM Notes
  • Indus Lending Solutions
  • Integra Destiny Loan Origination
  • LA PRO Loan Administrator Pro
  • LexisNexis
  • Loan application processing software
  • Loan origination software
  • Microsoft Internet Explorer
  • Moody's KMV CreditEdge
  • Moody's KMV Decisions
  • Moody's KMV Financial Analyst
  • Moody's KMV Risk Advisor
  • Moody's KMV Risk Analyst
  • Opportunity management system OMS
  • Plimus Loan Artist
  • QuikDraw Loan Management System
  • RealBenefits Amortization Loan
  • Student information systems SIS software
  • SunGard Higher Education Banner Financial Aid
  • Sungard Higher Education PowerFAIDS
  • Tax software
  • Technicost LOS
  • The Mortgage Office Loan Origination
  • The Mortgage Office Loan Servicing
  • VueCentric MortgageDashboard
  • Web browser software
  • White Clarke North America Credit Adjudication and Lending Management
  • Wolters Kluwer Financial Services ComplianceOne
  • eCredit Enterprise
  • eOriginal eCore Business Suite

Tools & Equipment (8)

  • 10-key calculators
  • Autodialers
  • Desktop computers
  • Notebook computers
  • Personal computers
  • Personal digital assistants PDA
  • Scanners
  • Tablet computers

Where This Career Leads

Career progression organized by specialty track and experience level.

Banking & Credit Financial Services

Zone 4
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