Occupation

Maids and Housekeeping Cleaners

Human Advantage 66%

Significant human skills needed

AI Automation Risk Moderate Risk
4.7 / 10

Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.

Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.

Also Known As: Bed Maker, Bunk House Worker, Butler, Cabin Cleaner, Chambermaid, Charwoman, Cleaner, Cleaning Maid +59 more

Video

Core Tasks

  1. Keep storage areas and carts well-stocked, clean, and tidy.
  2. Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  3. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  4. Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  5. Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  6. Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  7. Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  8. Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  9. Dust and polish furniture and equipment.

Supplemental Tasks (11)

  1. Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  2. Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  3. Sort, count, and mark clean linens and store them in linen closets.
  4. Sort clothing and other articles, load washing machines, and iron and fold dried items.
  5. Move and arrange furniture and turn mattresses.
  6. Replace light bulbs.
  7. Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  8. Hang draperies and dust window blinds.
  9. Request repair services and wait for repair workers to arrive.
  10. Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  11. Polish silver accessories and metalwork, such as fixtures and fittings.

Education & Training

Job Zone 1 Job Zone One: Little or No Preparation Needed
Education: Some of these occupations may require a high school diploma or GED certificate.
Experience: Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
On-the-Job Training: Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Education Level Distribution

Percentage of workers in this occupation with each education level.

Less than a High School Diploma
45%
High School Diploma - or the equivalent (for example, GED)
36%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
7%
Bachelor's Degree
6%
Post-Doctoral Training
5%
Some College Courses
2%

Technology & Tools

Hot Technologies

  • Facebook
  • Microsoft Excel
  • Microsoft Windows

Software (9)

  • Blink
  • Computerized bed control system software
  • Computerized maintenance management system CMMS
  • Eko
  • Email software
  • Inventory tracking software

Tools & Equipment (45)

  • Backpack vacuums
  • Carpet shampooers
  • Carpet steamers
  • Cleaning brushes
  • Cleaning scrapers
  • Clothes ironing equipment
  • Commercial automatic floor scrubbers
  • Commercial dishwashers
  • Dust masks
  • Dust mops
  • Dusters
  • Floor burnishers
  • Floor scrubbing machines
  • Household dryers
  • Household washers
  • Housekeeping carts
  • Industrial clothes dryers
  • Industrial sewing machines
  • Industrial vacuum cleaners
  • Light commercial washing machines
  • Mop wringers
  • Multi-line telephone systems
  • Personal computers
  • Power floor buffers
  • Pressure washers
  • Protective face shields
  • Push brooms
  • Safety blades
  • Safety goggles
  • Scouring pads
  • Sponges
  • Spray bottles
  • Squeegees
  • Standing HEPA vacuums
  • Steam pressers
  • Steam-operated sterilizers
  • Step ladders
  • Tile brushes
  • Toilet brush and toilet brush holder
  • Trash bags
  • Vinyl gloves
  • Washer extractors
  • Wet mops
  • Wet-dry vacuums
  • Work scrubs

Where This Career Leads

Career progression organized by specialty track and experience level.

Accommodations Hospitality, Events, & Tourism

Zone 1
Maids and Housekeeping Cleaners You are here
Zone 3
Concierges 74% match
Zone 4

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