Meter Readers, Utilities
Human Advantage 66%
Significant human skills needed
AI Automation Risk Moderate Risk
4.4 / 10
Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.
Read meter and record consumption of electricity, gas, water, or steam.
Also Known As: Customer Field Representative, Electric Meter Reader, Facilities Technician (Facilities Tech), Field Service Engineer, Field Technician, Fieldman, Gas Meter Reader, Meter Reader +13 more
Core Tasks
- Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
- Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
- Walk or drive vehicles along established routes to take readings of meter dials.
- Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
- Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
- Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
- Leave messages to arrange different times to read meters in cases in which meters are not accessible.
- Connect and disconnect utility services at specific locations.
- Answer customers' questions about services and charges, or direct them to customer service centers.
- Update client address and meter location information.
- Perform preventative maintenance or minor repairs on meters.
Supplemental Tasks (1)
- Report lost or broken keys.
Emerging Tasks
New and evolving responsibilities for this role:
- Dig dirt away from meters to take readings.
- Install new or replace broken meters.
Education & Training
Job Zone 2 Job Zone Two: Some Preparation Needed
Education: These occupations usually require a high school diploma.
Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
On-the-Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Education Level Distribution
Percentage of workers in this occupation with each education level.
Technology & Tools
Hot Technologies
Software (14)
Tools & Equipment (27)
Where This Career Leads
Career progression organized by specialty track and experience level.
Local, State, & Federal Services Advanced Manufacturing
Zone 2
Meter Readers, Utilities You are here
Zone 3
Construction and Building Inspectors 79% match
Zone 4
Zone 5
Archivists 76% match
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