Occupation: Passenger Attendants
Passenger Attendants
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Reported Job Titles
(6)
- Bus Aide
- Bus Assistant
- Bus Attendant
- Bus Monitor
- Fare Enforcement Officer
- Transportation Aide
Work Values
| Work Value | Score |
|---|---|
| Achievement | 2.67 |
| Working Conditions | 2.33 |
| Recognition | 2 |
| Relationships | 4.67 |
| Support | 4 |
| Independence | 2.67 |
Core Tasks
(4)
- Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Provide boarding assistance to elderly, sick, or injured people.
- Respond to passengers' questions, requests, or complaints.
- Determine or facilitate seating arrangements.
Supplemental Tasks
(8)
- Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
- Perform equipment safety checks prior to departure.
- Greet passengers boarding transportation equipment and announce routes and stops.
- Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
- Explain and demonstrate safety procedures and safety equipment use.
- Open and close doors for passengers.
- Signal transportation operators to stop or to proceed.
- Adjust window shades or seat cushions at the request of passengers.