Occupation

Social and Human Service Assistants

Human Advantage 79%

Significant human skills needed

AI Automation Risk Low Risk
2.7 / 10

This occupation requires complex human judgment, social interaction, and creative problem-solving that are difficult to automate.

Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.

Also Known As: Addictions Counselor Assistant, Advocate, Case Aide, Case Management Assistant, Case Management Coordinator, Case Work Aide, Certified Peer Specialist, Child Advocate +48 more

Video

Core Tasks

  1. Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
  2. Develop and implement behavioral management and care plans for clients.
  3. Keep records or prepare reports for owner or management concerning visits with clients.
  4. Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
  5. Submit reports and review reports or problems with superior.
  6. Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
  7. Provide information or refer individuals to public or private agencies or community services for assistance.
  8. Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.

Supplemental Tasks (11)

  1. Oversee day-to-day group activities of residents in institution.
  2. Assist in locating housing for displaced individuals.
  3. Consult with supervisor concerning programs for individual families.
  4. Demonstrate use and care of equipment for tenant use.
  5. Assist in planning food budgets, using charts or sample budgets.
  6. Assist clients with preparation of forms, such as tax or rent forms.
  7. Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations.
  8. Observe clients' food selections and recommend alternate economical and nutritional food choices.
  9. Observe and discuss meal preparation and suggest alternate methods of food preparation.
  10. Transport and accompany clients to shopping areas or to appointments, using automobile.
  11. Inform tenants of facilities, such as laundries or playgrounds.

Emerging Tasks

New and evolving responsibilities for this role:

  • Teach parenting techniques to family members.

Education & Training

Job Zone 4 Job Zone Four: Considerable Preparation Needed
Education: Most of these occupations require a four-year bachelor's degree, but some do not.
Experience: A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
On-the-Job Training: Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education Level Distribution

Percentage of workers in this occupation with each education level.

Bachelor's Degree
39%
Associate's Degree (or other 2-year degree)
18%
Some College Courses
16%
High School Diploma - or the equivalent (for example, GED)
10%
Master's Degree
7%
Post-Master's Certificate - awarded for completion of an organized program of study; designed for people who have completed a Master's degree but do not meet the requirements of academic degrees at the doctoral level.
4%
Doctoral Degree
4%
Post-Baccalaureate Certificate - awarded for completion of an organized program of study; designed for people who have completed a Baccalaureate degree but do not meet the requirements of academic degrees carrying the title of Master.
1%
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Technology & Tools

Hot Technologies

  • MEDITECH software
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Software (13)

  • Database software
  • Electronic medical record EMR software
  • Nuance Dragon NaturallySpeaking
  • PointClickCare healthcare software
  • Web browser software
  • Word processing software

Tools & Equipment (11)

  • 10-key calculators
  • Amplified telephones
  • Computer laser printers
  • Desktop computers
  • Hearing impaired telephones
  • Laptop computers
  • Laser facsimile machines
  • Multi-line telephone systems
  • Passenger vehicles
  • Personal computers
  • Photocopying equipment

Where This Career Leads

Career progression organized by specialty track and experience level.

Community & Social Services Education

Zone 3
Interviewers, Except Eligibility and Loan 79% match
Zone 4
Social and Human Service Assistants You are here
Zone 5
Mental Health and Substance Abuse Social Workers 96% match

Resume Builder

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Related Occupations

Compare skills gap with any of these related roles.

Mental Health and Substance Abuse Social WorkersClosely Related Child, Family, and School Social WorkersClosely Related Mental Health CounselorsClosely Related Healthcare Social WorkersClosely Related Marriage and Family TherapistsClosely Related Rehabilitation Counselors Educational, Guidance, and Career Counselors and Advisors Clinical and Counseling Psychologists
Show all 20 related occupations
Community Health Workers Health Education Specialists Psychiatric Technicians Psychiatric Aides Patient Representatives Substance Abuse and Behavioral Disorder Counselors Occupational Therapy Aides Social and Community Service Managers Recreational Therapists Home Health Aides School Psychologists Personal Care Aides

Real Talk

Hear from real Social and Human Service Assistantss about their work:

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