Occupation

Spa Managers

Human Advantage 82%

Strongly human-essential role

AI Automation Risk Low Risk
1.9 / 10

This occupation requires complex human judgment, social interaction, and creative problem-solving that are difficult to automate.

Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.

Also Known As: Day Spa Manager, Hair Salon Manager, Health Spa Manager, Massage Department Manager, Med Spa Manager, Salon Coordinator, Salon Leader, Salon Manager +6 more

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Core Tasks

  1. Respond to customer inquiries or complaints.
  2. Schedule guest appointments.
  3. Maintain client databases.
  4. Coordinate facility schedules to maximize usage and efficiency.
  5. Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
  6. Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
  7. Plan or direct spa services and programs.
  8. Develop or implement marketing strategies.
  9. Sell products, services, or memberships.
  10. Recruit, interview, or hire employees.
  11. Assess employee performance and suggest ways to improve work.
  12. Inventory products and order new supplies.
  13. Establish spa budgets and financial goals.
  14. Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
  15. Train staff in the use or sale of products, programs, or activities.
  16. Participate in continuing education classes to maintain current knowledge of industry.
  17. Direct facility maintenance or repair.
  18. Verify staff credentials, such as educational and certification requirements.
  19. Schedule staff or supervise scheduling.
  20. Check spa equipment to ensure proper functioning.
  21. Develop staff service or retail goals and guide staff in goal achievement.

Education & Training

Job Zone 3 Job Zone Three: Medium Preparation Needed
Education: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Experience: Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
On-the-Job Training: Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Education Level Distribution

Percentage of workers in this occupation with each education level.

Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
34%
Associate's Degree (or other 2-year degree)
25%
Bachelor's Degree
21%
Some College Courses
14%
High School Diploma - or the equivalent (for example, GED)
6%
Master's Degree
0%

Technology & Tools

Hot Technologies

  • Facebook
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Software (36)

  • Bizlink Salon Manager
  • Booker Software SpaBooker
  • CRIMPERS Management Software CRIMPERS Salon Software
  • CSI Software Spa Management
  • ClienTrak!
  • DaySmart Software Salon Iris
  • Elite Software Elite Salon & Spa Management
  • Elite Software Elite Salon & Spa Payroll
  • Envision Salon
  • Floydware Rosy
  • Innovative Business Computer Solutions Spa/Salon Manager
  • Leprechaun Spa and Salon Software
  • MIKAL SMS
  • MINDBODY business management software
  • ManageMySpa
  • Milano Spa
  • Millennium SpaSalon
  • Neill Technologies SpaBiz
  • Oracle Taleo
  • PAR Technology SpaSoft
  • ProSolutions Software Transcend
  • Rogers Software Development SuperSalon
  • Shortcuts Software Shortcuts Spa
  • SpaGuru
  • Syntec Systems Insight
  • TouchSuite Salon
  • Twitter
  • Web browser software
  • YouTube
  • intelligenz Solutions intelliSpa

Tools & Equipment (7)

  • Desktop computers
  • Electronic cash registers
  • Laser facsimile machines
  • Multi-line telephone systems
  • Payment processing terminals
  • Personal computers
  • Tablet computers

Where This Career Leads

Career progression organized by specialty track and experience level.

Entrepreneurship & Small Business Construction

Zone 3
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