Occupation

Stockers and Order Fillers

Human Advantage 62%

Significant human skills needed

AI Automation Risk Moderate Risk
4 / 10

Some tasks in this role may be augmented by AI, but human oversight and interpersonal skills remain important.

Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.

Also Known As: Agent Contract Clerk, Backroom Associate, Bakery Products Checker, Bay Stocker, Camera Storage Clerk, Central Service Supply Distributor, Central Supply Aide, Central Supply Technician +210 more

Video

Core Tasks

  1. Complete order receipts.
  2. Answer customers' questions about merchandise and advise customers on merchandise selection.
  3. Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions.
  4. Keep records of out-going orders.
  5. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  6. Operate equipment such as forklifts.
  7. Stamp, attach, or change price tags on merchandise, referring to price list.
  8. Obtain merchandise from bins or shelves.
  9. Receive and count stock items, and record data manually or on computer.
  10. Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  11. Receive, unload, open, unpack, or issue sales floor merchandise.
  12. Pack customer purchases in bags or cartons.
  13. Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  14. Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment.
  15. Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  16. Take inventory or examine merchandise to identify items to be reordered or replenished.
  17. Clean display cases, shelves, and aisles.
  18. Keep records on the use or damage of stock or stock-handling equipment.
  19. Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations.
  20. Determine proper storage methods, identification, and stock location, based on turnover, environmental factors, and physical capabilities of facilities.
  21. Dispose of damaged or defective items, or return them to vendors.
  22. Recommend disposal of excess, defective, or obsolete stock.
  23. Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
  24. Provide assistance or direction to other stockroom, warehouse, or storage yard workers.
  25. Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Supplemental Tasks (5)

  1. Compute prices of items or groups of items.
  2. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.
  3. Requisition merchandise from supplier, based on available space, merchandise on hand, customer demand, or advertised specials.
  4. Compare merchandise invoices to items actually received to ensure that shipments are correct.
  5. Transport packages to customers' vehicles.

Education & Training

Job Zone 2 Job Zone Two: Some Preparation Needed
Education: These occupations usually require a high school diploma.
Experience: Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
On-the-Job Training: Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education Level Distribution

Percentage of workers in this occupation with each education level.

High School Diploma - or the equivalent (for example, GED)
57%
Some College Courses
30%
Less than a High School Diploma
8%
Associate's Degree (or other 2-year degree)
4%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)
2%
Bachelor's Degree
0%

Technology & Tools

Hot Technologies

  • Google Docs
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Windows
  • Microsoft Word
  • SAP software

Software (20)

  • Data entry software
  • Eko
  • Email software
  • Handheld computer device software
  • Inventory management systems
  • Inventory tracking software
  • Microsoft Dynamics GP
  • Oracle JD Edwards EnterpriseOne
  • Ordering software
  • Voice picking software
  • Warehouse management system WMS
  • Work scheduling software

Tools & Equipment (58)

  • 10-key calculators
  • Baling equipment
  • Barcode scanners
  • Box cutters
  • Cherry pickers
  • Computer inkjet printers
  • Computer laser printers
  • Convertible hand trucks
  • Conveyor belts
  • Copy machines
  • Double deckers
  • Electric cash registers
  • Electric hoists
  • Electric marking tools
  • Electric pallet jacks
  • Electronic cash registers
  • Hand trucks
  • Handheld radio frequency RF scanners
  • Hook knives
  • Industrial forklifts
  • Industrial scissors
  • Label removers
  • Label scrapers
  • Labeling equipment
  • Laser scanners
  • Lifting belts
  • Lifting platforms
  • Manual pallet jacks
  • Manual shears
  • Measuring tapes
  • Multiline telephone systems
  • Nailing hammers
  • Office intercom systems
  • Overhead workshop cranes
  • Packing material compactors
  • Pallet tipper
  • Personal computers
  • Personal digital assistants PDAs
  • Power jacks
  • Pricing guns
  • Radio frequency RF scanner guns
  • Remote data terminals
  • Rubber marking stamps
  • Safety cutters
  • Shelf scrapers
  • Shipping scales
  • Sign printers
  • Sit-down forklifts
  • Stand-up forklifts
  • Staple guns
  • Stepladders
  • Strapping machines
  • Tape guns
  • Ticket-printing machines
  • Utility tug trucks
  • Warehouse dollies
  • Warehouse forklifts
  • Wrapping equipment

Where This Career Leads

Career progression organized by specialty track and experience level.

Purchasing & Warehousing Supply Chain & Transportation

Zone 2
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