Persuasion
Persuading others to change their minds or behavior.
Level Scales
(3)
| Level | Description |
|---|---|
| 2 | Solicit donations for a charity |
| 4 | Convince a supervisor to purchase new office equipment |
| 6 | Change the opinion of the jury in a complex legal case |
Work Activities
(10)
- Communicating with People Outside the Organization
- Establishing and Maintaining Interpersonal Relationships
- Selling or Influencing Others
- Resolving Conflicts and Negotiating with Others
- Coordinating the Work and Activities of Others
- Developing and Building Teams
- Guiding, Directing, and Motivating Subordinates
- Coaching and Developing Others
- Providing Consultation and Advice to Others
- Staffing Organizational Units
Work Context
(8)
- Face-to-Face Discussions with Individuals and Within Teams
- Work With or Contribute to a Work Group or Team
- Deal With External Customers or the Public in General
- Coordinate or Lead Others in Accomplishing Work Activities
- Conflict Situations
- Dealing With Unpleasant, Angry, or Discourteous People
- Dealing with Violent or Physically Aggressive People
- Level of Competition