Systems Evaluation
Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Level Scales
(3)
| Level | Description |
|---|---|
| 2 | Determine why estimates for the time to complete a task are overly optimistic |
| 4 | Identify the reasons why a client might be unhappy with a product |
| 6 | Evaluate the long-term performance of a new computer system |