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Skills /
  1. Basic Skills
  2. Content
  3. Writing
Skill

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Level Scales

(3)
LevelDescription
2Write down a guest's order at a restaurant
4Write an email to staff outlining new directives
6Write a novel for publication

Work Activities

(10)
  • Developing Objectives and Strategies
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  • Documenting/Recording Information
  • Interpreting the Meaning of Information for Others
  • Communicating with Supervisors, Peers, or Subordinates
  • Communicating with People Outside the Organization
  • Training and Teaching Others
  • Guiding, Directing, and Motivating Subordinates
  • Providing Consultation and Advice to Others
  • Performing Administrative Activities

Work Context

(2)
  • E-Mail
  • Written Letters and Memos
  1. Active Listening
  2. Speaking
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