Work Activity: Communicating with People Outside the Organization
Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Level Scales
(3)
| Level | Description |
|---|---|
| 1 | Have little contact with people outside the organization |
| 4 | Present information to potential clients about available services |
| 6 | Prepare or deliver press releases |